Our packages
Pricing
SOLUTIONS FOR BUSINESS OF ALL SIZES
Combine services to engage discounts.
Mix and match plans and go annual to save up 25%
Get Caaling
Simply Caall Support
IB/OB Call Center
$490/yr
Billed annually
Blended Inbound/Outbound support
Call Recordings (Available next business day)
Call Handling
Weekly and Monthly Reporting
Continuous Training
Post-Call Surveys
Email Support
Custom IVR Recording
Get Emailing
Simply Email Support
IB/OB Email Support
$1490/yr
Billed annually
Blended Inbound/Outbound Support
Email Archived
Up to 20 support emails
Unlimited Templates
Unlimited Tags
CSAT
Call-Back Support
Dedicated success manager
Get It All
Omni-Caall
Omni Channel Support
$490/yr
Billed annually
Blended Inbound/Outbound Support
Call Recordings (Available next business day)
Call Handling
Weekly and Monthly Reporting
Customized Call Flows
Daily, Weekly, and Monthly Reporting
Continuous Training
Post-Call Surveys
Custom IVR Recording
Email Support (inbound/outbound)
Unlimited support emails
Unlimited Templates
Unlimited Tags
Custom Reports
Call-Back Support
Dedicated success manage
FAQ’s
Are there any hidden costs?
No! All of our service agreements show clear and transparent pricing that won’t change unless you request a change. And our services are contracted on a month-to-month basis so there’s no cost to cancel! (excl. applicable taxes).
Do I have a limit on minutes or emails from or used by customers?
Nope! All of our services pay-by-use so you only pay for what you use and your rate is locked in each month that you renew your service agreement.
Am I signing a contract?
Nope! All of our services are provided on a monthly contract basis or provided as a one-time cost for the requested solution(s).
Can I use my existing phone number(s)?
Yes! Caall can supply both toll free and local (DID) phone numbers or use your existing numbers! Simply forward your existing numbers to the dedicated line provided to you by Caall and you’re all set!
What if I need to make changes to my setup?
No problem! Simply contact your dedicated support manager or your sales agent and he or she will be sure to collect the needed information and implement the changes you request on your contact center. This might include changes to refund and return policies, new phone numbers, and other needs.
How am I billed?
It depends on your package, but most clients are billed weekly, net 5 for their usage based on the terms agreed for that month. For very large, and very small clients we have alternative billing options to best suit your needs.