A Fresh Line of Contact Center Services
Discover how our simple, cost effective solutions create memorable and valuable experiences for customers.
Why Caall?
We make customer service easy. Our contact center professionals work with smarter technology and have the expertise you need to start or optimize your contact center solution. You put your customers first, and so do we.
Reliable Support
Our geographically diverse team ensures service continuity.
Loyal Customer Advocates
Create the experiences that customers will remember, and
tell their friends.
Fully Customized
Mold your contact center to the needs of your business, not the other way around.
Empowered Team Members
We make servicing customers easy and enriching. Enabling us to acquire the best talent.
THE BEST CUSTOMER EXPERIENCE BEGINS WITH A WORLD-CLASS CONTACT CENTER.
ABOUT OUR SOLUTIONS
Our vision is to become known as the industry’s leading customer contact center service provider by embodying the spirit & goals of our clients. We further seek to develop longevity and profitability in the market, while ensuring strategic growth and a reasonable return to our investors.
No matter the industry, a quality customer service experience is the make-or-break for creating long-term relationships with customers and increasing customer satisfaction and value. At Caall we provide contact center solutions for customer end-user and B2B users alike, ensuring all who interact with your business receive the care and attention they deserve.
The cloud has revolutionized the contact center industry and it is easier than ever
to acquire, retain, and elevate world-class talent. We focus on providing our team members with the tools they need to be successful, practice CQI training with all team members, and consult with industry experts to stay aware of new trends, technology, and techniques.
CONTACT CENTER SERVICES
Create meaningful experiences with your customers.
EMAIL SUPPORT
Support customers where they are in real time
ECOMMERCE CONSULTING
Find merchant processing, webstore development solutions, and more.
SOLUTIONS FOR BUSINESS OF ALL SIZES
Combine services to engage discounts
Get Caaling
Simply Caall Support
IB/OB Call Center
$490/yr
Billed annually
Blended Inbound/Outbound support
Call Recordings (Available next business day)
Call Handling
Weekly and Monthly Reporting
Continuous Training
Post-Call Surveys
Email Support
Custom IVR Recording
Get Emailing
Simply Email Support
IB/OB Email Support
$1490/yr
Billed annually
Blended Inbound/Outbound Support
Email Archived
Up to 20 support emails
Unlimited Templates
Unlimited Tags
CSAT
Call-Back Support
Dedicated success manager
Get It All
Omni-Caall
Omni Channel Support
$490/yr
Billed annually
Blended Inbound/Outbound Support
Call Recordings (Available next business day)
Call Handling
Weekly and Monthly Reporting
Customized Call Flows
Daily, Weekly, and Monthly Reporting
Continuous Training
Post-Call Surveys
Custom IVR Recording
Email Support (inbound/outbound)
Unlimited support emails
Unlimited Templates
Unlimited Tags
Custom Reports
Call-Back Support
Dedicated success manage